How we collect, use, and protect your personal information when you shop for first aid kits or sign up for our home safety workshops.
When you place an order or register for a training session, we collect the details you provide: your name, delivery address, email address, phone number, and the contents of your message or order notes. We also receive technical data automatically, such as your browser type, device model, and pages you visit on this site, gathered through cookies and analytics tools.
We use your information to process orders for first aid kits and defibrillators, arrange delivery to your home, confirm workshop bookings, and respond to your questions. With your consent, we may send occasional updates about new products or safety tips. We do not sell your data to third parties, and we never use it for financial services, lending, or any unrelated offers.
This site uses essential cookies to keep your shopping cart working and to remember your preferences. We also use analytics cookies to understand which pages are most useful, so we can improve the catalogue and the workshop content. You can disable non-essential cookies in your browser settings without losing access to the store.
We share your information only with service providers that help us run the platform: our hosting provider, email delivery service, and payment processor. These partners are contractually required to protect your data and may not use it for their own purposes. We do not share data with advertisers, brokers, or any other outside parties.
Order records are kept for the period required by tax and warranty regulations, typically five years. Workshop registrations and newsletter subscriptions are kept until you ask us to remove them. You can request deletion of your personal data at any time, and we will honor that request unless we are legally required to retain certain records.
You have the right to access the personal data we hold about you, ask for corrections, request deletion, and withdraw any consent you have given. You may also request a copy of your data in a portable format. To exercise any of these rights, contact us by email or phone, and we will respond within 30 days.
We do not make false promises about our products or training. All first aid kits and defibrillators are described accurately, and workshop outcomes are presented as educational, not as a guarantee of medical results. We do not use fake urgency, fake endorsements, or pretend to be affiliated with any official organization. If you have questions about a product's suitability, contact us before purchasing.
For any privacy-related request, including access, deletion, or complaints, reach us at info@cpresdechezmoi.com or call +27(28)2698076. Our postal address is 43387 Emmanuel Drive, East Eric, NC 6896. This policy was last updated on January 15, 2025.