Questions Families Ask Before Buying a Kit

How do I know which first aid kit fits my household?

Start with the number of people living at home and the kinds of accidents that happen most often there. A family with young children needs burn dressings and child-safe scissors, while a household with older adults may want a blood pressure monitor and extra gauze. Our product pages list the contents of each kit so you can compare before you order.

Are the defibrillators in your catalogue suitable for home use?

Yes. The AEDs we carry are the same models used in offices, schools, and community centres. They give spoken instructions, check the heart rhythm automatically, and only deliver a shock when one is needed. You do not need a prescription or medical training to keep one at home.

How often should I check the contents of my kit?

We recommend a quick visual check every three months and a full inventory twice a year. Look at expiration dates on antiseptic wipes, adhesive bandages, and any medication. Replace used or expired items right away, and keep a small notebook inside the kit to record what you have taken out.

Do you offer training for people who have never done first aid?

Yes. Our online workshops cover the basics: how to assess a scene, perform CPR, treat bleeding, and respond to choking. Each session is led by an instructor who answers questions live and gives you a checklist to practice at home. No prior experience is required.

Can I order a kit as a gift for a new parent or a student?

Absolutely. A first aid kit is a practical gift for anyone setting up their own home. Choose the family kit for new parents or the compact car kit for a student who drives. If you are unsure, contact us and we will help you match the kit to the person's situation.

What is your return policy if the kit does not suit my needs?

If a kit arrives damaged or with missing items, we replace it at no cost. For other cases, you can return an unopened kit within 30 days of delivery. Items like AEDs and sealed sterile supplies can only be returned if the packaging is intact. See our terms for the full details.

Still unsure about what to choose? Write to us at info@cpresdechezmoi.com or call +27(28)2698076 and we will walk you through the options.

What families say after training with us

We do not publish numbers we cannot back up. Instead, here are notes from households that bought a kit, joined a workshop, or kept a defibrillator at home.

What families say after using our kits

Real feedback from households who stocked a kit, took a short course, or simply wanted to feel less helpless when something happens at home.

We bought the family kit after our youngest choked on a grape. My wife remembered the back blows from the online workshop and acted before the ambulance arrived. The kit itself is well organized, everything is labeled, and the illustrated guide actually makes sense when you are panicking.

Marlene du Toit, mother of two, Cape Town

I keep the car kit in the boot and honestly forgot about it until a cyclist went down near our house. The wound dressings and the pressure bandage were exactly what we needed. What impressed me most is that the contents are not cheap versions of the real thing, they are proper medical grade supplies.

Thabo Nkosi, sales manager, Durban

The defibrillator seemed intimidating until we did the guided setup call. A trainer walked us through placement, pad expiry dates, and even ran a practice scenario with us. Six weeks later my father collapsed in the kitchen and the device guided me through every step. He is alive because we were prepared.

Annelie van Wyk, nurse and caregiver, Pretoria

What sold me was the honesty about what a first aid kit can and cannot do. The guide does not pretend you are a paramedic after one evening. It teaches you the few gestures that matter, like recovery position and compression depth, and tells you clearly when to call for help.

James Botha, retired teacher, Bloemfontein

Our whole family did the weekend workshop together, including my two teenagers. The instructor used real scenarios from home accidents, not just theory. A month later my son used the burn dressing from our kit when he spilled boiling water. He knew exactly what to do and stayed calm.

Priya Naidoo, physiotherapist, Johannesburg

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