These terms govern how you may use the ChezMoi website, order first aid kits and defibrillators, and join our online first aid workshops. Please read them carefully before placing an order or registering for a session.
ChezMoi sells first aid kits, household emergency supplies, and automated external defibrillators for personal use. We also offer online workshops that teach basic first aid skills such as CPR, wound care, and responding to choking. The website is intended for individuals and families in South Africa who want to prepare for domestic emergencies. We do not provide medical advice, diagnosis, or treatment through this platform.
When you place an order, you agree to provide accurate delivery and contact details. You are responsible for checking that the items you receive match your order and for storing medical equipment according to the instructions included in each package. If you register for a workshop, you must have a stable internet connection and a device that supports video calls. You are also expected to follow the instructor's guidance during practical demonstrations and to practice only in a safe environment.
Each product in our catalogue is selected for quality and ease of use, but we cannot guarantee that a specific kit or device meets every household's needs. Before purchasing a defibrillator, we recommend consulting a healthcare professional to confirm it is appropriate for your situation. Kits are supplied with a contents list, and you should check that the contents match your family's requirements. We do not claim that any product prevents injury or guarantees a specific medical outcome.
Online workshops are delivered live by trained facilitators. Participation does not result in a formal certification unless stated explicitly in the workshop description. Recordings may be shared with registered participants for a limited time. You may not redistribute, record, or reproduce workshop materials without written permission. If you miss a session, we will try to offer a make-up date, but this depends on availability and is not guaranteed.
ChezMoi is not liable for indirect damages, loss of data, or injury that results from misuse of a product or from following instructions incorrectly. Our total liability for any claim related to an order or workshop is limited to the amount you paid for that specific order or session. Nothing in these terms limits your rights under South African consumer protection law where such rights cannot be excluded by agreement.
We may suspend or terminate access to the website or to a workshop if you violate these terms, including by providing false information or disrupting a session. We may also update these terms from time to time. The version in effect at the time you place an order or register for a workshop will apply to that transaction. Continued use of the website after changes are posted means you accept the revised terms.
If you have questions about these terms, our privacy policy, or any legal matter related to your order, contact us at info@cpresdechezmoi.com or by phone at +27(28)2698076. Our address is 43387 Emmanuel Drive, East Eric, NC 6896. We aim to respond to legal inquiries within five business days.